First things first – your privacy is important to us. We know that’s what all these kinds of notices say, but we really mean it. You’ve placed your trust in us by using BookingSardegna.it services, and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us. We act in our customers' interest and are transparent about the processing of your personal data.
If you’ve ever used our services before, you know that BookingSardegna.it offers online travel-related services through our own websites and mobile apps, as well as through other online platforms like partners’ websites and social media. Why mention every one of these? It's good to know that all the information that follows applies to not one, not two, but all of these platforms. We have several platforms, but one Privacy Statement.
This one Privacy Statement applies to any kind of information we collect through these platforms or other means connected to these platforms (like emailing our Customer Service team, for example). It makes reading all of this a lot simpler. If you're one of our business partners, check out our Privacy Statement for Business Partners as well, to understand how personal data is further processed as part of the business relationship.
We might amend the Privacy Statement from time to time. If you care about your privacy, visit this page regularly to know exactly where you stand. If we make changes to the Privacy Statement which will have an impact on you (e.g. if we intend to process your personal data for other purposes than communicated in the past in this Privacy Statement), we'll notify you of these changes before the new activities begin.
The hard truth: If you disagree with this Privacy Statement, you should discontinue using our services. If you agree with our Privacy Statement, then you’re all set to book your next stay. Let the good times roll!
We can’t help you book the perfect accommodations without information, so when you use our services there are certain pieces of information we ask for. This is pretty basic stuff – your name, preferred contact details, the names of anybody traveling with you, and your payment information. You can decide to submit special requests for your upcoming Trip (e.g. certain preferences). In addition to this, we also collect information from your computer, phone tablet or other device you're using to access our services. This can include the IP address, the browser you're using, and your language settings. There are also situations when we receive information about you from others or automatically collect other information. This is a basic overview of the information we collect, but if you’d like to know more specifics, we go into a lot more detail below. Read more
The main reason we ask you for personal details is a very good one – it’s to help administer your online bookings and ensure you get the best service possible. We also use your personal data to contact you and inform you about our latest deals and special offers that we think would interest you. There are other uses, too – if you’d like to find out what they are, keep reading for a more detailed explanation. Read more
There are different parties integrated into the BookingSardegna.it services in various ways for various reasons. The main purpose is to share your data relevant for your Trip with the Trip Provider to complete your Trip Reservation. There are also other parties that can receive some of your data, which are parties we involve to provide you with the BookingSardegna.it services. These include financial institutions, advertisers, subsidiaries of the BookingSardegna.it corporate family and other affiliates of the BookingSardegna.it Holdings Inc. corporate family, or in some cases if we are required by applicable law, governmental or other authorities. We do not sell or rent your personal data. Below we’ll go into more detail about how the information you share with us is used and exchanged with these parties. Read more
BookingSardegna.it is part of the BookingSardegna.it Holdings Inc. corporate family. Read here to see how your data could be shared within the BookingSardegna.it Holdings corporate group. Read more
BookingSardegna.it can help you and Trip Providers exchange information and requests about their services and existing Trip Reservations, directing the communications through BookingSardegna.it. If you want to find out more about how BookingSardegna.it receives and handles these communications, read on here. Read more
We offer free apps which we also collect and process personal data through. This works very much the same way as our website, but they also allow you to use our locations services. Read more
The use of social media services may be integrated with the BookingSardegna.it services in various ways, which can involve us collecting some of your personal data or the social media provider receiving some of your information. If you’d like to learn more about how this information is used and exchanged, keep reading. Read more
We adhere to appropriate and adequate procedures to prevent unauthorized access to, and the misuse of, personal data that we process. Read more
Unless otherwise indicated, BookingSardegna.it is a service you're only allowed to use if you're over 16 years old. We only process information about children with the consent of the parents or legal guardians or when the information is provided to use by the parents or legal guardian. Read more
You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at the email address below. If you want to find out more about your rights to control your personal data, read more here. Read more
BookingSardegna.it, located in Sassar, Italy, controls the processing of personal data on its websites and mobile apps. Read more
Ok, so you’re looking for some more specifics. Here’s an in-depth view of the information we collect.
BookingSardegna.it collects and uses information that you provide us. When you make a Trip Reservation, you are (as a minimum) asked for your name and email address. Depending on the Trip Reservation, we might also ask for your home address, telephone number, payment information, date of birth, the names of any guests traveling with you, and any preferences (e.g. meal preferences or any mobility restrictions) you have for your Trip.
If you need to get in touch with our customer service team, or reach out to us through other means (e.g. using social media, or communicating with your booked Trip Provider through us), we'll collect information from you there, too. Guests can also be asked to provide a review to help ensure future guests get exactly what they’re looking for. We'll collect information from you included in your reviews, like your display name and avatar if you choose one.
There are also other instances where you’ll provide us with information. For example, if you’re browsing with your mobile device, you can decide to enable BookingSardegna.it to see your current location or grant access to your contact details – this helps us provide you with the best possible service and experience (e.g. to see our city guides, the nearest restaurants & attractions to your location, or other recommendations). You can also open a user account, which allows you to save your personal settings, upload photos, review previous bookings, or plan and manage future reservations or benefit from other features only available to account holders (such as incentives or other benefits we might offer).
You can decide to participate in referral programs or sweepstakes, which involves providing us with personal data. In addition to that, you can provide us with feedback or ask for help with using the BookingSardegna.it travel services.
Of course, you might not just be making a Trip Reservation for yourself. You might be doing a Trip with other guests whose details you provide as part of the Trip Reservation, or you might make a Trip Reservation on behalf of someone else. If you maintain a BookingSardegna.it for Business account, you can also create an address book to facilitate business travel, as well as manage the others' bookings. In some cases, you can use BookingSardegna.it to share information with others. This might take the form of forwarding a wish list or participating in referral programs, but such information can only be used as described in the offered interface – check the details there if you want to learn more.
However, now we should point out that it’s your responsibility to ensure the person or people you've provided personal information about are aware that you’ve done so, and have accepted how BookingSardegna.it uses their information (as described in this useful privacy statement).
Even if you don’t end up making a Trip Reservation (and when you do), when you visit our websites or apps, we automatically collect certain information. This includes your IP address, the date and time you accessed our services, the hardware, software or internet browser you used and information about your computer’s operating system, like application versions and your language settings. We also collect information about clicks and which pages were shown to you.
If you're using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics, location details, app crashes, and other system activity. When you make a reservation, our system registers through which means and from which websites you made your reservation or entered the BookingSardegna.it websites and/or apps.
It’s not just the things you tell us, though – we might also receive information about you from other sources. These include business partners, like affiliate partners, subsidiaries of the BookingSardegna.it corporate family, other affiliates of the BookingSardegna.it Holdings Inc. corporate family (see here), and other independent third parties, and anything we get from them can be combined with information provided by you. For example, the BookingSardegna.it reservation services are not only made available by BookingSardegna.it and the BookingSardegna.it apps, but are also integrated into services of affiliate partners you can find online. When you use some of these, you provide the reservation details to our business partner, who then forwards your details to us. We also integrate third-party service providers to facilitate payment between bookers and Trip Providers. These service providers share payment information, so we can administer and handle your Trip Reservation, making sure everything goes as smoothly as possible for you.
Another example is how we integrate communication services into our platforms to let you connect with the booked Trip Provider about your stay. When we do, we receive metadata about communication activities (e.g. where you called, who you are, the date and length of the call, etc.). We might also receive information about you to deliver you more relevant advertisements, like additional cookie data made available to BookingSardegna.it by social media partners. Read under Why does BookingSardegna.it collect and use your personal data? for more information. When you link your BookingSardegna.it user account to your social media account, personal data might be shared with BookingSardegna.it by that social media provider, but only when you don't mind them doing so. You always have the choice to not share this data.
Trip Providers might share information about you with BookingSardegna.it too – this might happen if you have support questions about your pending reservation when disputes arise about a Trip Reservation (though naturally, we don’t like it when that happens).
We use the information collected about you for various purposes. Your personal data may be used in the following ways:
In view of purpose A and B, BookingSardegna.it relies on the legal basis that the processing of the personal data is necessary for the performance of a contract, specifically to finalize and administer your Trip Reservation. If the required personal data is not provided, BookingSardegna.it cannot finalize the Trip Reservation, nor can we provide customer service. In view of purposes C to K, BookingSardegna.it relies on its legitimate commercial business interest to provide its services, to prevent fraud, and to improve its services. When using personal data to serve BookingSardegna.it’s or a third party's legitimate interest, BookingSardegna.it will always balance your rights and interests in the protection of your personal data against BookingSardegna.it’s rights and interests or those of the third party. For purpose L, BookingSardegna.it also relies where applicable on compliance with legal obligations (such as lawful law enforcement requests). Where needed under applicable law, BookingSardegna.it will obtain your consent prior to processing your personal data for direct marketing purposes.
If you want to object to the processing set out under C to K and no opt-out mechanism is available to you directly (e.g. in your account settings) to the extent applicable, feel free to contact email@example.com.
In certain circumstances, we’ll share your personal data with third parties.
The transmission of personal data as described in this Privacy Statement may include overseas transfers of personal data to countries whose data protection laws are not as comprehensive as those of the countries within the European Union. Where required by European law, we shall only transfer personal data to recipients offering an adequate level of data protection. In these situations, as may be required, we make contractual arrangements to ensure that your personal data is still protected in line with European standards. You can ask us to see a copy of these contractual agreements using the contact details below.
BookingSardegna.it is part of the BookingSardegna.it Holdings Inc. corporate family. See here for more info: https://www.bookingsardegna.it/
We might receive personal data about you from other companies of the BookingSardegna.it Holdings Inc. corporate family or share your personal data with them for the following purposes:
Unless indicated otherwise, for purposes A to E, BookingSardegna.it relies on its legitimate interest to share and receive personal data. For purpose F, BookingSardegna.it relies, where applicable, on compliance with legal obligations (e.g. lawful law enforcement requests).
For example, BookingSardegna.it works closely with Rentalcars.com to offer ground transport services to its customers. All companies within the BookingSardegna.it Holdings Inc. group of companies might need to exchange customers' personal data to ensure it protects all users from fraudulent activities on its online platforms.
BookingSardegna.it offers you and Trip Providers partners various means to communicate about the Trip Services and existing Trip Reservations, directing the communications through BookingSardegna.it. This allows you and your Trip Provider to contact BookingSardegna.it with questions about your reservation or about your Trip Reservation partners through the My Booking Page, the BookingSardegna.it app, and other channels that we may make available.
BookingSardegna.it accesses communications and may use automated systems to review, scan, and analyze communications for security purposes; fraud prevention; compliance with legal and regulatory requirements; investigations of potential misconduct; product development and improvement; research; customer engagement, including to provide you with information and offers that we believe may be of interest to you; and customer or technical support. We reserve the right to block the delivery of or review communications that we, in our sole discretion, believe may contain malicious content, spam, or may pose a risk to you, accommodation partners, BookingSardegna.it, or others. Note, all communications sent or received using BookingSardegna.it communication tools will be received and stored by BookingSardegna.it. Business partners through whose platform you made the reservation and Trip Providers may choose to communicate with you directly by email or other channels that BookingSardegna.it does not control.
We offer free apps for a variety of mobile devices, as well as versions of our regular website that have been optimized for mobile and tablet browsing. These apps and mobile websites process the personal details you give us in much the same way as our website does, and they also allow you to use location services to find Trip Services nearby, if you want us to. With your consent, we may send you push notifications with information about your Trip Reservation. You may grant us access to your location data or contact details in order to provide services requested by you. When you upload a picture from your mobile device, your picture may also be tagged with your location information. Please read the instructions of your mobile device to understand how to change the settings and enable the sharing of such data or the receipt of push notifications.
In order to optimize the content of the BookingSardegna.it newsletter, BookingSardegna.it combines the searches and reservations made from different computers and devices. You can unsubscribe from the BookingSardegna.it newsletter anytime.
Personalized advertisements shown to you on other websites or in apps, can be offered based on your activities on linked computers and devices. By amending your cookie settings on your device (see in our Cookie Statement under “What are your choices”), you can change your cross-device tracking settings for advertisement purposes. You should know that logging out of your user account will not actually mean that you no longer receive personalized advertisements.
Here at BookingSardegna.it, we use social media in different ways. We use it partly to facilitate the use of online reservation services, but also to promote our Trip Providers’ travel-related products and services, as well as to advertise, improve, and facilitate our own services. You're free not to use the social media features.
When you register with a BookingSardegna.it social media app or connect to a social media messaging service without having a BookingSardegna.it user account, the information you choose to share with us may include the basic information available in your social media profile (including your email address, status updates and a list of your contacts). We’ll use this information to help provide you with the service you requested – for example, to forward a message you want to send to your contacts or to create a personalized user experience in the app itself or on our websites. It means that, if you want us to, we can customize our services to fit your needs, connecting you and your friends with the best travel destinations and analyzing and enhancing our travel-related services. Your social media provider will be able to tell you more about how they use and process your data whenever you connect with BookingSardegna.it through them, for instance by combining personal data they collect when you use BookingSardegna.it through them with information they collect when you use other online platforms linked with your social media provider.
We observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal data.
We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.
We will retain your personal data for as long as we deem it necessary to enable you to use our services, to provide our services to you (including maintaining the online user account (if created)), to comply with applicable laws, to resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business, including to detect and prevent fraud or other illegal activities. All personal data we retain will be subject to this Privacy Statement.
The services offered by BookingSardegna.it are not directed at children under 16 years old. For children younger than 16 years old, the use of any of our services is only allowed with the valid consent of a parent or a guardian. In limited cases as part of a reservation, purchase of other travel-related services, or in exceptional other circumstances (such as features addressed to families), BookingSardegna.it may collect and use information of children only as provided by the parent or guardian or with their consent. If we become aware that we process information of a child under 16 years old without the valid consent of a parent or guardian, we reserve the right to delete it.
We want you to be in control of how your personal data is used by us. You can do this in the following ways:
Where we use your personal data on the basis of your consent, you are entitled to withdraw that consent at any time subject to applicable law. Moreover, where we process your personal data based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal data subject to applicable law.
We rely on you to ensure that your personal data is complete, accurate and current. Please inform us of any changes to or inaccuracies of to your personal data by contacting us immediately.
If you have an online user account, you can access a significant amount of your personal data through our website/apps. Our website/apps generally present you with the option to add, update or remove information we have about you.
If any personal data we have about you is not accessible through our website/apps, you can send us a request at no cost. For any requests in regards to this Privacy Statement or if you have a complaint, contact our Data Protection Officer at firstname.lastname@example.org. You can also contact your local data protection authority.
If you want to object to the processing of your personal data on the basis of legitimate interest and no opt-out mechanism is available to you directly, you can contact us at email@example.com.
BookingSardegna.it controls the processing of personal data as described in this Privacy Statement. BookingSardegna.it is a private limited liability company, incorporated under the laws of Italy and has its offices at Giuseppe Romita St, Sassari, SS 07100, Italy.
If you have any questions about this Privacy Statement or our processing of your personal data, contact our data protection officer at firstname.lastname@example.org and we’ll get right back to you.
Whenever you use our online services, including our applications, cookies and other tracking technologies can be used in various ways, like making the BookingSardegna.it website work, to analyze traffic, or for advertisement purposes. These technologies are either used by us directly, or by our business partners, including third-party service providers and advertisers we work with. If you want to learn more about what a cookie is, how they're used and what your choices are, you can read more here.
A cookie is a small amount of data that's placed in the browser of your computer or on your mobile device. So-called “first-party cookies” (not as much fun as they sound) are cookies served by the entity operating the domain through which the cookie is served. BookingSardegna.it’s own cookies are therefore “first-party cookies." In case we allow others to service cookies through the BookingSardegna.it websites and apps, these cookies are so-called “third-party cookies."
In addition, there's a difference between session cookies and permanent cookies. Session cookies only exist until you close your browser. Permanent cookies have a longer lifespan and aren't automatically deleted when you close your browser. We strive to serve cookies or allow the serving of cookies with a maximum lifespan of 5 years. Only in exceptional circumstances, like for security purposes and where absolutely necessary, will a cookie have a longer lifespan than that.
In addition, other tracking technologies are used which are similar to cookies. These can include web beacons (also known as pixel tags, web bugs, or gifs), tracking URLs, or software development kits (SDKs). A web beacon is a tiny graphic image of just one pixel that can be delivered to your computer as part of a web page request in an app, in an advertisement, or in an HTML email message. Pixels can be used to retrieve info from your device, like your device type or operating system, IP address, and time of visit. They're also used to serve and read cookies in your browser. Tracking URLs are used to understand from what referring website the BookingSardegna.it websites or apps are used. SDKs are small pieces of code included in apps that function like cookies and web beacons.
All these technologies together are referred to in this Cookie Statement as “cookies."
Cookies are used for different purposes. They allow you to be recognized as the same user across the different pages of a website, between websites, or when you use an app. The types of info that we collect through cookies include IP address; device ID; viewed pages; browser type; browsing info; operating system; internet service provider; timestamp; whether you have responded to an advertisement; the referring URL; and features used or activities engaged in within the website/apps.
Technical Cookies: We try to give our visitors an advanced, user-friendly website and apps that adapt automatically to their needs and wishes. To achieve this we use technical cookies to show you our website, to make them function correctly, to create your user account, to sign you in, and to manage your bookings. These technical cookies are absolutely necessary for our website to function properly.
Analytics Cookies: We use these cookies to gain insight into how our visitors use BookingSardegna.it. This means we can find out what works and what doesn't, optimize and improve our websites or apps, understand the effectiveness of advertisements and communications, and ensure we continue to be interesting and relevant. The data we gather can include which web pages you've viewed, which referring/exit pages you've entered and left from, which platform type you've used, which emails you've opened and acted upon, and date and time stamp info.
It also means we can use details about how you interacted with the site, like the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use, and the text you enter into various fields. We use analytics cookies as part of our online advertising campaigns to learn how users interact with our website or apps after they've been shown an online advertisement. This may include advertisements on third-party websites. Analytics cookies may also be used to enable our business partners to learn if their customers use accommodation offers integrated into their websites.
Commercial Cookies: We use third-party cookies as well as our own to display personalized advertisements on our websites and on other websites. This is called “retargeting,” and it's based on browsing activities like the destinations you've been searching for, the accommodations you've viewed, and the prices you've been shown.
To learn more about cookies and how to manage or delete them, just visit allaboutcookies.org and the help section of your browser. In the settings for browsers like Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on your browser – use the "Help" function in your browser to locate the settings you need.
If you decide not to accept certain technical and/or functional cookies, you might not be able to use some functions on our website. We currently don't support “Do Not Track” browser settings. In case a common standard has been developed that defines what exactly will be meant by “Do Not Track” browser signals, we'll review Cookie Statement again.
Advertising: When it comes to online advertising and marketing companies, we strive to work with companies that are members of the Network Advertising Initiative (NAI) and/or the Interactive Advertising Bureau (IAB). Members of NAI and IAB adhere to industry standards and codes of conduct. NAI and IAB members allow you to opt out of behavioral advertising. Visit www.networkadvertising.org to identify the NAI members that may have placed an advertising cookie file on your computer.
To opt out of an NAI member's behavioral advertising program, just check the box that corresponds to the company you want to opt out from. You can also visit www.youronlinechoices.com or www.youradchoices.com to learn how to opt out of customized advertisements. Your mobile device may allow you to limit the sharing of information for retargeting purposes through its settings. Be aware that opting out of an online advertising network doesn't mean that you will no longer receive or be subject to online advertising or marketing analysis. It just means the network you opted out of won't deliver ads customized to your web preferences and browsing patterns anymore.
If you have any questions, suggestions, or comments about this Cookie Statement, send an email to email@example.com. Our Cookie Statement may also be amended from time to time – so visit this page regularly to stay up to date.